Frequently Asked Questions
Everything you need to know about your mechanical keyboard journey.
What is the estimated shipping time for international orders?
Standard international shipping typically takes between 7 to 15 business days, depending on your location and local customs processing.
Do Epomaker keyboards come with a warranty?
Yes, all our mechanical keyboards include a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions.
Can I hot-swap the switches on all Epomaker models?
Most of our modern models are hot-swappable, allowing you to change switches without soldering. Please check the specific product specifications page to confirm compatibility.
What is your return policy for unsatisfied customers?
We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a return authorization.
Are Epomaker keyboards compatible with both Windows and macOS?
Yes, our keyboards are designed with dual-system support. Most models feature a physical toggle switch or a key shortcut to swap between Windows and Mac layouts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.